Frequently Asked Questions

Shopify is a complete ecommerce solution that allows you to set up an online store to sell your goods. It lets you organize your products, customize your storefront, accept credit card payments, track and respond to orders — all with a few clicks of the mouse.
Shopify is web based ecommerce software. This means there’s no installation required and it works with all operating systems (including Windows and MacOS). Vendor host Shopify so you don’t have to worry about installing, upgrading or maintaining any software or web servers.
The ecommerce storefront, checkout, email communications, etc, of a shop can be in any language. The administrative interface of a shop is in English.

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract the file you've just downloaded.

3/ Find the file in the unzipped folder "themes": wow_{{version}}_package_v1.x.x.zip, then you just need to upload this file to your Shopify store.

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@bingotheme.com